Product Warranty

Warranty Period

We guarantee that your TECKENTRUP sectional door will work reliably during its lifetime on condition that the manufacturer’s recommendations and requirements set forth in the technical documents are fulfilled.


Meanwhile the manufacturer guarantees:

6 Point Guarantee

The warranty periods below apply to products that have been correctly installed as per the instructions, maintained by a garage door specialist and operated and cleaned in accordance with the requirements set out in the operating and maintenance sections of the instructions.

2 Year Manufacturer’s guarantee

  • On polymer and aluminium windows

5 Year Manufacturer’s guarantee

  • On rollers, hinges, cable pulleys, cable and standard springs (opening/closing max 5 times a day)

10 Year Manufacturer’s guarantee

  • On panels against rust penetration from inside to outside
  • Against door panel separation of steel from foam
  • On material and manufacturing flaws of all non-moving parts of the frame that are verifiably unusable or whose usability is substantially compromised
  • On floor seal, intermediate seals, side seals and lintel seal against rotting

The guarantee does not apply to door that are subject to extreme conditions e.g. corrosive influences resulting from use in a coatline climate with high salt content.